FAQ’s

Do you use sodium hydroxide in your soap?

Yes. it is impossible to make soap without using lye (sodium hydroxide mixed with liquid). However, there is no lye in a finished bar of soap as it is all used up during the process of saponification. So why isn't sodium hydroxide listed in the ingredients - as all of the sodium hydroxide is used up during the saponification process, there is none left in the finished product, so no need to list it in the ingredients.

Are your products natural?

Yes, our products are handcrafted with natural, plant-based ingredients.

Are your products vegan?

Our cleansing balm products, whipped body butters and our 'Nourishing' Cucumber and Aloe Vera soap is suitable for vegans. All of our other soaps are are suitable for vegetarians (they contain honey and goat's milk).

Are your products safe for pregnancy/breastfeeding?

For pregnant and breastfeeding mothers, we advise using products without any essential oils like our 'Nourishing' Cucumber and Aloe Vera soap, as well as our unperfumed range of cleasning balms.

Are your products tested on animals?

No. We are very seriously invested in campaigns against animal cruelty and since March 2013, a new European Union law was fully implemented that has constituted the trade of animal-tested cosmetics in Europe illegal, even if the testing was done outside Europe.

Are your products eco-friendly?

Yes. We use glass for our skin care range, while our soaps come in biodegradable sleeves. Our boxes are made from recyclable cardboard and they are filled with natural wood wool.

Are your products organic?

In many of our products we use organic ingredients, but we have not started the process for an organic certification of our products so far.

What is the shelf life of your products?

Fox & Bloom products are freshly made by us in small batches therefore it is vital to us that they remain in stock for as little time as possible. We want to ensure that all your orders reach you fresh and be enjoyed at their best! Most of our products have a recommended timeline of one year. You will find the expiry date on the back of the product containers. 

What are the shipping fees?

Shipping fees are calculated at checkout and always subject to box size and weight, according to the prices of the respective courier services. We offer free shipping in the UK on orders over £30. 

Do you sell wholesale?

Yes. You can email us through our contact page for wholesale requests.

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